Frequently Asked Questions. |
1. Question: I can conduct the observation but can not email nor export the file. One message says I need to set up an email account but it does not provide directions nor a screen for doing so.
Answer: You can send observation export file by email. The message "You need to set up an email account" mean: You need to add one your email account to Email application on your IPhone or IPad.
I will show you by image, it help you easily to understand. Please refer below image file for more detail.
Answer: You can send observation export file by email. The message "You need to set up an email account" mean: You need to add one your email account to Email application on your IPhone or IPad.
I will show you by image, it help you easily to understand. Please refer below image file for more detail.
2. Question: The other issue is with exporting, the message says the file was successfully exported but I don’t know where the file is or how to access it. Any suggestions?
Answer: You can get this file by Itunes. Connect your iPhone or IPad to computer, open Itunes, go to your device, File Sharing, choose application and get export file. Please refer below image file for more detail.
Answer: You can get this file by Itunes. Connect your iPhone or IPad to computer, open Itunes, go to your device, File Sharing, choose application and get export file. Please refer below image file for more detail.
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